The Nature of the Journeys
Tropic specializes in trips that run mostly in remote or developing areas. You must be aware of the possible dangers of this type of travel (e.g. limited medical facilities in some areas, mountain and river travel, non standard accommodation), and that conditions can mean a risk of discomfort, sickness, natural disaster, etc.
Booking a Journey
Deposit: 20% of the whole amount per person at the moment of confirmation.
180 days prior to the excursion departure date, a second deposit of 30% is required.
60 days prior to departure, full payment is required.
If the balance is not paid in time we reserve the right to cancel your booking, retain your refund, and apply the cancellation charges shown bellow.
Cancellation Fees
If cancellation is received before 120 days prior to the excursion date: US$ 25 per person
If cancellation is received between 119 and 60 days prior to the excursion date:
US$ 50 per person
If cancellation is received between 59 or less days prior to the excursion date: 100% of the full cost.
For boat charters in Galapagos, the cancellation policies will be according to the policies of each boat as well as our own policies.
Payment Methods
Cash or travellers checks
Western Union. After confirmation of tour, request from Tropic your tour code, and then fill out a Quick Pay form from Western Union, using Tropic's additional information.
Bank transfer in US Dollars.
Price
The prices quoted may be subject to surcharges on the following: currency fluctuation, aircraft fuel costs, local transport costs, dues, taxes or fees for services such as landing taxes or embarkation, or dis-embarking fees at ports or airports, governmental actions. We will absorb amounts up to 2% of the trip cost. Amounts over this will be passed on to you, though if this means more than a 10% increase on your trip cost you are entitled to cancel your booking and claim a full refund, providing that such a claim is made within 7 days of notification.
Insurance
It is a condition of booking that you are adequately insured for the holiday. Insurance should include adequate cover for baggage, loss of money, personal accident, medical expenses and costs of repatriation (inc. international medical emergency service and air ambulance service).
Health Requirements
Make sure you have sufficient supplies of any prescription medicine, it might be wise to bring a small personal first aid kit, including any patent medicines your prefer. You are the responsible for taking all necessary health precautions before and during your trip. It is the client's responsibility to ensure they seek professional medical advice before travelling and to take all necessary health precautions and preventative measures.
Children and infants
The risks of taking children on our programs are entirely the responsability of the adult accompanying them.
Responsibility
TROPIC acts only as agent for the passenger in regard to travel, whether by surface, air or water, by whatever means of transport whether it be mechanical, non-mechanical or animal and assumes no liability for injury, damage, loss, accident, death, delay or irregularity which may be occasioned either by reason of defect in any vehicle or other means of transport or for any reason whatsoever or through the act of default of any hotels, carrier, boat, restaurant, company or person rendering any of the services included on the trip, or any other circumstances beyond their direct control.
Tropic and or its agents accept no responsibility for losses or additional expenses due to the delay or changes in air schedules, loss of or damage to (baggage or any article belonging to the passenger, sickness, personal health, weather, strikes, fires, explosions, earthquakes, floods, epidemics, conditions of trails, river levels, road conditions, transportation delays, wars, accidents, chance, acts of God, force major or other causes. Any and all such losses or expenses will have to be borne by the passenger, as tour rates provide for arrangements only for the time stated.
Many of the activities involved are inappropriate for persons with severe health problems or physical or mental disabilities, which inhibit walking or other activities. It is the passenger’s responsibility to judge the appropriateness of these travel activities in regard to his/her physical and emotional capabilities.
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